FAQs

FAQs

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Measurements and dimensions

You can use our turf calculator to work out how much turf you need. Measure your area in either feet, meters or centimetres and input the results. Please bear in mind that the turf calculator only calculates the exact amount required. We recommend that you add an extra 5% for wastage to avoid being short.

A standard size of a turf roll measures 1m2. The length is 1.64m and the width 0.61m.

The turf thickness is approx. 15-20mm.

Unfortunately as turf is a perishable product with a set shelf life we are unable to take spare turf rolls back. 

Delivery

No, we can price to deliver a single 1m2 roll. But as a general rule the more turf you have delivered the cheaper each 1m2 roll will become.

If you try to order over 360m2 of turf you will be told to contact us separately. This is because this is a larger order and we will need to talk you through delivery options. You can call us between 8:30am -5:30pm on weekdays on 01724 855 000.

We can deliver to most postcodes in the UK. However, some postcodes take a little longer to get to than others. If you're postcode isn't working on the website, it doesn't mean we can't deliver, just we think it’s best to talk and discuss options with you. Please call our office on 01724 855 000.

Yes, all our turf is delivered on pallets.

No, the pallets must be left with goods, and therefore disposal is your responsibility.

Deliveries are dropped to the kerbside. The driver will offload for you using a tail lift to lower the turf off the lorry, and a pump truck to pull the pallet to the kerb. The driver may feel that he can drop onto your drive, but it is at their discretion. For offloading the surface needs to be flat and solid. Steep hills, slopes, gravel & grass areas can all stop a successful delivery.

Deliveries are made through a national pallet network, the drivers offload with a tail lift and trolley. Most deliveries won't be made with a forklift or hi-ab and therefore to the kerbside only.

We do always advise somebody be available to sign for the delivery, allowing the turf to be laid as soon as possible. However, we can leave the goods to kerbside if nobody is available to sign.

Preparation & Laying

Please use the link here to take you to our – ground preparation and laying guide page. If you do have any more questions please give us a call in the office on 01724 855000.

We would recommend a minimum of 6 inches of a good quality soil.

If you are going to the expense of buying a new lawn, we would recommend that the ground is fully prepared to ensure the continued quality of your new lawn.

Once the ground has been prepared, start installing your new lawn by unrolling one strip of turf around the perimeter of the lawn, avoid using small pieces at the edges as these can dry out and perish. Ensure the underside of the new turf has full contact with the soil below.

Lay the next strip along the longest straight run and continue to work across the lawn, strip by strip, producing a pattern similar to brickwork. Butt adjoining edges against each other but avoid stretching the turf.

Overlapping pieces and end of rolls should be cut off neatly with a sharp knife or half-moon edger. You can read our full laying guide by clicking here.

Best practice is to lay your lawn as quickly as possible. We harvest all our turf fresh to order, and make delivery to you the day after harvest. In warmer weather the turf must be laid on the day of delivery with plenty of water as soon as it’s laid. Generally we advise turf must be laid on the day of delivery between 1st April and 31st October, and within 24 hours 1st November – 31st March. 

Once the turf has been rolled up, it does need laying as soon as possible on the day of delivery. It’s always best to store rolls waiting to be laid in shade, and split the rolls of turf from the pallet to allow the in the center of pallet to cool down. Don’t ever water turf that is rolled up, the moisture content will cause the turf to heat up more and therefore deteriorate faster. However, all these methods while helpful don’t guarantee a longer shelf life. 

You will know that your turf has established when it has rooted. You can check this by lifting up a corner to see it the roots have connected to the soil below. The time that this takes varies and is different for each site. The amount of time is dependent on the weather, and how the lawn has been prepared. 

No, newly laid turf should not shrink. If the turf does it is an indication that it is not getting enough water. To avoid the rolls shrinking after being laid ensure that the turf is adequately watered.

Newly laid turf needs water to survive. Very often this requirement will be met by rainfall, but during dry spells/summer months you will need to keep it damp until established by watering. We recommend soaking the turf with plenty of water as soon as its been laid.

Seasonal Advice

We harvest turf all year round, and you can install a lawn in any season. In fact most Golf Courses complete their works in the winter while the courses are closed. A lawn installed in winter will take longer to establish and of course need less water. Our busiest time of year is Spring the start of the growing season where your lawn will establish quickly. But expect to need more water in the warmer the weather. 

Do not cut your new lawn until the turf has rooted properly. You can check this by lifting up a corner to see if the roots have connected to the soil below. On the first few cuts, set your mower onto the highest setting to avoid stressing the grass and remove no more than one third of the grass height with regular mowing.

How often you mow your lawn depends on the rate it grows. You should aim to never mow the turf down by more than one third in height. During long dry spells look to increase your mowing height and water slowly and sparingly if necessary.

If the weather is mild, and not wet or frosty you can mow your lawn over the winter months. Ensure that you mow at a higher height than you would usually over summer to avoid stressing the plant.

It is important that you do not mow your new lawn before it has rooted. You will need to take the height down gradually, and never remove more than a third of the height at one time, until the turf reaches a level that you are happy with.

You should scarify your lawn in autumn, before winter conditions set in. You can remove dead matter either with a rake or you are able to hire a machine from your local garden centre. This will ensure that your lawn is in the best condition going into the colder months.

Keeping your lawn fertilised is key to keeping a healthy lawn. As a general rule we say to fertilise every 4 to 6 weeks from Spring to late Autumn. The early Spring application is arguably the most vital and of course starts off your program with the first application around March or April. This will encourage a uniform green colour across the lawn and stimulate growth. As we move into Summer, keeping up with the fertiliser treatments will help the lawn repair itself, and stay healthy. Then as the autumn moves to winter, a fertilisation treatment will give the lawn a boost and prepare it for any seasonal diseases. 

Yes, you can feed your lawn in winter, but it’s key to make sure you are using the right product. Ensure you are specifically using a winter fertiliser which is low in nitrogen. It’s also best to ensure you fertilise before the ground freezes. 

Many water companies include watering newly laid turf in domestic gardens in their exemptions - check with your provider. This allows for watering for up to 28 days after installation. 

To get you the best possible price, we'd like to understand your requirements and send you a tailored quote. We'll get back to you as soon as possible.

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