Privacy Policy

This policy applies between you, the website user and County Turf Limited, the owner and provider of this website. County Turf Limited are committed to safeguarding the privacy of our website visitors and service users. The policy below applies to the use of any and all data collected by us, through your use of this website.

The website will not require you to input personal information to use it. 

However, we will need further personal information if you require a quote or wish to proceed to a delivery. If a quote is requested via email, we may save your email address for any future correspondence. 

By placing an order on the website, you are accepting we may contact you by email, post, telephone, fax or any other reasonable means of communication regarding the product or delivery. 

Collection of Information

Your information is collected by a number of means including – 

  • Information’s submitted via our website. 
  • Any correspondence sent to us. 
  • Information provided during phone calls.

Use of this website may also mean we automatically collect – 

  • Details of your visit to site, and the resources you access. 
  • Traffic and communication data. 
  • E-mail address, IP address, operating system, browser type. 
  • Non-personal statistical data which provides an overview of how the site is used. 
  • Details of transactions you carry thorough the site. 

All the above information is provided on a voluntary basis, however we may not be able to fulfil your orders if the necessary details are not provided. 

How we use your information?

The personal information provided will be used to – 

  • Supply a current and accurate quote.
  • Process your order for delivery.
  • The details will not be used for any promotion or marketing operations.
  • Internal purposes.
  • Network & information security to allow us to protect your information. 
  • Prevention of fraud and other criminal activities. 
  • Management of customer queries or complaints. 

If you do wish to withdraw your consent for any of the above at any time please email Please note however the above information is compulsory for an order to be placed. 

We also use Google Analytics and cookies, this information is anonymous. Cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Information Sharing with Third Parties

In order to fulfil your order, information may to be shared with other third parties. These third-party service providers, agents, subcontractors and other organisations will only receive your information when necessary for us to fulfil your order. Such third parties include haulage contractors, and other companies who perform certain functions on our behalf. They are provided with the minimum amount of information, which allows them to complete their service.

Other third-party service providers not directly involved in the fulfilment of our obligations may have access to your data for the purposes of system and software maintenance and updates.