FAQs

Proper ground preparation is essential for the establishment and future well being of your new lawn.  Existing lawn turf should be removed by slicing beneath the grass with a spade.  The soil should be turned over thoroughly to a depth of 15cm to make sure the soil is aerated and primed for laying.

Clear the area of stones, weeds, old turf and other debris.  The ground should then be raked to produce a smooth, level surface.  Lightly roll or tread the surface by foot to reveal any soft patches which can then be raked level.  Continue this process until the whole area is level and evenly firm but not compacted.

If conditions are dry, lightly water the soil before laying.

Autumn FAQs

  1. Is Autumn a good time to Scarify my lawn?

    Yes! Spring and Autumn are the perfect times to scarify your lawn. You can rake dead matter out of your lawn by hand, or hire a machine. Scarifying will help aerate the lawn, promote uniformed growth & help water reach your lawns roots.

  2. Fusarium Patch Disease

    Fusarium patch disease may appear in wet and warm weather. It is the most common turf disease in the UK. It is characterised by orange-brown areas of turf with a white or pink fluffy fungal growth.

    There is one chemical fungicide control available to treat Fusarium.
    Bayer Lawn Disease Control (a.i. trifloxystrobin), it is available from most garden centers. For more information on Fusarium please see the TGA Factsheet.

  3. Toadstools in turf

    Toadstools can sometimes be found in recently laid turf. This is due to microscopic fungi and bacteria which are present in all soils. They are especially prevalent in warm, and moist conditions.

    The toadstools do not damage the turf and you can remove them simply by brushing them off. For further information please see the TGA Factsheet.

  4. How should I prepare my lawn for autumn?

    Autumn is a key time to prepare your garden for the winter season. As temperatures cool from the summer the rate of growth decreases. Ensure that you keep mowing as required to keep the lawn tidy.

    You will need to remove furniture from the lawn if possible to ensure that the lawn underneath doesn't suffer. You will also need to keep removing leaves from the garden. You can hire a leaf blower from your local garden center.

    You should also scarify, spike and top dress the lawn - overseeding if needed.

  5. When is it best to scarify your lawn?

    You should scarify your lawn in autumn, before winter conditions set in. You can remove dead matter either with a rake or you are able to hire a machine from your local garden center. This will ensure that your lawn is in the best condition going into the colder months.

  6. Autumn Lawn care

    Please see below for pointers on how to look after your lawn in Autumn.

    • During Mid-Autumn you will need to scarify, spike and top dress the lawn, then over seed if necessary.
    • Winter feed should be applied according to manufacturers recommendations.
    • If there are signs of a fungus attack apply relevant fungicide at the manufacturers recommended rate.
    • Keep the lawn clear of leaves.

Delivery FAQs

  1. Can the driver deliver over a wall / or into my back garden?

    Deliveries are made through a national pallet network, the drivers offload with a tail lift and trolley. Most deliveries won't be made with a forklift or hi-ab and therefore to the kerbside only.

  2. Can the driver deliver onto my drive?

    Deliveries are dropped to the kerbside. The driver will offload for you using a tail lift to lower the turf off the lorry, and a pump truck to pull the pallet to the kerb. The driver may feel he is able to drop on the driveway, and it is possible, but down the his discretion. For offloading the surface needs to be flat and solid. Steep hills, slopes, gravel & grass areas can all stop a successful delivery.

  3. Do I need to be home to sign for the goods?

    We do always advise somebody be available to sign for the delivery, allowing the turf to be laid as soon as possible. However, we can leave the goods to kerbside if nobody is available to sign.

  4. Can the driver take the pallet away with them?

    No, the pallets must be left with goods, and therefore is disposal is your responsibility.

  5. What time will my turf be delivered?

    We pride ourselves on timely deliveries and strive for all deliveries to be made before lunchtime on your chosen delivery day. This gives you the afternoon to lay your new garden.

  6. Will my turf be delivered on a pallet?

    Yes, all our turf is delivered on pallets.

General FAQs

  1. How many rolls do I need?

    Please use our turf calculator to help establish how many meters you require.

  2. What is the best time of year to lay turf?

    Our turf is harvested all year round (with the exception of adverse weather conditions). You can therefore lay turf in any season, even Winter. However Spring/Autumn is the prime time to lay turf while in the growing season.

  3. Where can I buy garden turf from?

    Use our online system to choose which turfgrade is best suited to your requirements. You can then obtain a quotation or place your order via the website.

  4. How long can you keep turf rolled up for?

    Turf is a natural, living product and therefore is perishable.  We recommend turf is laid in full on the day of delivery to avoid any quality issues.

Lawn Aftercare FAQs

  1. What height should I mow my new lawn at?

    It is important that you do not mow your new lawn before it has rooted. You will need to take the height down gradually, and never remove more than a third of the height at one time, until the turf reaches a level that you are happy with.

  2. How long does turf take to establish?

    You will know that your turf has established when it has rooted. You can check this by lifting up a corner to see it the roots have connected to the soil below. The time that this takes varies and is different for each site.

  3. Does newly laid turf shrink?

    No, newly laid turf should not shrink. If the turf does it is an indication that it is not getting enough water. To avoid the rolls shrinking after being laid ensure that the turf is adequately watered.

  4. How often do I need to water a newly laid lawn?

    Newly laid turf needs water to survive. Very often this requirement will be met by rainfall, but during dry spells/summer months you will need to keep it damp for the first 28 days by watering. We recommend soaking the turf with plenty of water as soon as its been laid.

  5. How long after laying the turf, can it be mown?

    Do not cut your new lawn until the turf has rooted properly.  You can check this by lifting up a corner to see if the roots have connected to the soil below.  On the first few cuts, set your mower onto the highest setting to avoid stressing the grass and remove no more than one third of the grass height with regular mowing.

Lawn Calculator FAQs

  1. Maximum Order?

    If you try to order over 180m2 of turf you will be told to contact us separately. This is because this is a larger order and we will need to talk you through delivery options. You can call us between 8:30am -5:30pm on weekdays on 01724 855 000.

  2. My postcode isn't working on the Turf Calculator?

    We can deliver to most postcodes in the UK. However, some postcodes take a little longer to get to than others. If you're postcode isn't working on the website, it doesn't mean we can't deliver, just we think its best to talk and discuss options with you. Please call our office on 01724 855 000.

  3. How does the turf calculator work?

    You can use our turf calculator to work out how much turf you need. Measure your area in either feet, meters or centimeters and input the results. Please bear in mind that the turf calculator only calculates the exact amount required. We recommend that you add an extra 5% for wastage to avoid being short.

Lawn Prep FAQs

  1. Are there any tips to help in preparing my garden for new turf?

    Proper ground preparation is essential for the establishment and future well being of your new lawn.  Existing lawn turf should be removed by slicing beneath the grass with a spade.  The soil should be turned over thoroughly to a depth of 15cm to make sure the soil is aerated and primed for laying.

    Clear the area of stones, weeds, old turf and other debris.  The ground should then be raked to produce a smooth, level surface.  Lightly roll or tread the surface by foot to reveal any soft patches which can then be raked level.  Continue this process until the whole area is level and evenly firm but not compacted.

    If conditions are dry, lightly water the soil before laying.

  2. How do I prepare for a new lawn?

    Please refer to our lawn preparation guide, which can be found by clicking here. Or if you have already placed an order, the preparation guide is attached to your confirmation email.

  3. What depth of topsoil is required before laying a new lawn?

    We would recommend a minimum of 6 inches of a good quality soil.

  4. Can I lay new turf on an old lawn?

    If you are going to the expense of buying a new lawn, we would recommend that the ground is fully prepared to ensure the continued quality of your new lawn.

Laying Turf FAQs

  1. Are there any installation tips to help in laying my new lawn?

    Once the ground has been prepared, start installing your new lawn by unrolling one strip of turf around the perimeter of the lawn, avoid using small pieces at the edges as these can dry out and perish.  Ensure the underside of the new turf has full contact with the soil below.

    Lay the next strip along the longest straight run and continue to work across the lawn, strip by strip, producing a pattern similar to brickwork.  Butt adjoining edges against each other but avoid stretching the turf.

    Overlapping pieces and end of rolls should be cut off neatly with a sharp knife or half-moon edger.

  2. How do I lay my new lawn?

    Please refer to our laying guide, which can be found by clicking here. Or if you had already placed an order, the guide is attached to your confirmation email.

Spring FAQs

  1. Is Spring a good time to scarify my lawn?

    Yes! Spring and Autumn are the perfect times to scarify your lawn. You can rake dead matter out of your lawn by hand, or hire a machine. Scarifying will help aerate the lawn, promote uniformed growth & help water reach your lawns roots.

  2. What should I look for in my Spring fertiliser?

    When looking for a Spring fertiliser, your main consideration should be to find a liquid fertiliser high in nitrogen. Make sure you use a reputable brand, and follow their instructions. You can then begin to establish a regular mowing and feeding regime.

  3. Spring Lawn care

    As a general guide in the spring you will need to:

    • Rake out dead moss and re-seed any bare patches
    • Control weeds with a selected weed killer
    • Apply a spring fertiliser (following manufacturers recommendations)

Summer FAQs

  1. Summer Lawn Care

    As an overview, in the summer please bear in mind the following to ensure that your lawn is kept in perfect condition.

    • Apply a summer fertiliser every six weeks.
    • The warmth in the soil will provide perfect conditions for germination - meaning that this is an excellent time to re-seed.
    • During long dry spells you will need to increase your mowing height and water slowly, and sparingly if necessary.
    • Please bear in mind that August is the last effective month for weed control.

  2. How often should I mow my lawn in Summer?

    How often you mow your lawn depends on the rate it grows. You should aim to never mow the turf down by more than one third in height. During long dry spells look to increase your mowing height and water slowly and sparingly if necessary.

Turf Issues FAQ

  1. Red Thread

    Red thread causes pale pink areas of turf during the growing season. It is caused by a lack of nitrogen.

    In order to prevent red thread you will need to ensure that the turf is laid on soil that is rich in nitrogen - which may mean a pre-turfing fertiliser on less fertile areas. Once the turf is established you will periodically need to feed it with a fertliser that is high in nitrogen.

    It is usually not necessary to treat red thread with a fungicide as red thread rarely kills the grass outright and does not cause any permanent damage. For more information please see the TGA Factsheet.

  2. Fusarium Patch Disease

    Fusarium patch disease may appear in wet and warm weather. It is the most common turf disease in the UK. It is characterised by orange-brown areas of turf with a white or pink fluffy fungal growth.

    There is one chemical fungicide control available to treat Fusarium.
    Bayer Lawn Disease Control (a.i. trifloxystrobin), it is available from most garden centers. For more information on Fusarium please see the TGA Factsheet.

  3. Toadstools in turf

    Toadstools can sometimes be found in recently laid turf. This is due to microscopic fungi and bacteria which are present in all soils. They are especially prevalent in warm, and moist conditions.

    The toadstools do not damage the turf and you can remove them simply by brushing them off. For further information please see the TGA Factsheet.

Turf Rolls FAQs

  1. How thick is a turf roll?

    The turf thickness is approx. 15-20mm. 

  2. How many turf rolls do I need?

    Please use our turf calculator to help establish how many metres you require. Each roll is 1m2.

  3. What are the dimensions of a turf roll?

    A standard size of a turf roll measures 1m2.  The length is 1.64m and the width 0.61m.

Winter FAQs

  1. Can I mow my lawn in winter?

    If the weather is mild, and not wet or frosty you can mow your lawn over the winter months. Ensure that you mow at a higher height than you would usually over summer to avoid stressing the plant.

  2. Winter Lawn Care

    Please see below for our advice on how to maintain your lawn throughout the winter season.

    • Ensure that you keep off the lawn in very wet/frosty conditions.
    • Rake the lawn to remove leaves, dead grass etc - but not too hard as this can damage the grass.
    • Giving your lawn a winter feed is like giving it a flu jab! Excellent for preventing all the winter nasties. Apply according to manufacturers recommendations.
    • Only scarify as we come out of winter to ensure that the garden is in the best possible condition for the spring growing season.

  3. Can I feed my lawn in Winter?

    Yes, we do recommend you feed your lawn in all seasons. It is important that the right feed for each season. For winter look a source a reputable brand from your local garden centre, which is low in nitrogen.

  4. Will my newly laid lawn be harmed by frost?

    Turf shouldn't be installed on frozen ground. However, once you have laid your turf a frost won't have any ill effect. Although it is best not to walk on the lawn in frosty conditions, and wait until the ground has thawed.

  5. Can I lay a new lawn in winter?

    We harvest turf all year round, and turf can be installed all year round. The turf will still have time to establish before spring. You will also need to water your newly laid lawn less other seasons, if and when required.